Frequently Asked Questions

Everything you need to know about shopping at Yan Drinks Eilat

What are your delivery areas and times?

We offer fast local delivery throughout the Eilat area. Orders are typically processed and delivered within the same business day or within 24 hours, depending on the time of purchase.

Is there a minimum order requirement for delivery?

Yes, our minimum order for home delivery is 150 NIS. Delivery fees may apply based on your specific location within the city.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as popular digital wallets and cash on delivery.

Are your products certified Kosher?

The majority of our beverage and snack inventory is Kosher certified. Please check the specific product description or look for the certification symbol on the packaging.

What is your return policy for alcohol and food items?

In accordance with health and safety regulations, we cannot accept returns on food or beverage items once they have been opened. If you receive a damaged or incorrect product, please contact us within 24 hours for a replacement or refund.

Do I need to show ID when receiving my order?

Yes. By law, the purchase of alcohol is restricted to individuals aged 18 and over. Our delivery personnel will verify your age by requesting a valid government-issued ID upon arrival.