Returns & Refunds Policy

At Yan Drinks Eilat, we strive to ensure the highest quality of our products; however, due to the nature of food and beverage items, returns are only accepted for damaged or incorrect products within 24 hours of delivery. All items must remain in their original, unopened packaging to be eligible for a refund or exchange.

1

Contact Support

Notify our customer service team within 24 hours of receiving your order if there is an issue with your items.

2

Provide Proof

Send a clear photo of the damaged or incorrect product along with your order number to our official WhatsApp or email.

3

Verification Process

Our team will review your request and confirm eligibility for a return or refund based on the product condition.

4

Resolution

Once approved, we will arrange for a product replacement or issue a refund to your original payment method within 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing